語学を勉強しよう

英語、中国語の勉強方法、教材について、TOEICの勉強法も。

05« 1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.18.19.20.21.22.23.24.25.26.27.28.29.30.»07

コンテンツ紹介

スポンサーリンク

プロフィール

最新記事

楽天お薦め

Twitter

ブログランキング

FC2カウンター

アクセスランキング

AMAZONとチャット 

前の書き込みからの続きです。
アマゾンのKindleのヘルプデスクとチャットでトラブル対応してもらっていたのですが、その会話内容は以下のとおり。

読むとわかりますが、これ、記録に取ってあって、送って、って頼むと送ってくれるんです。^^;

(下の文の名前の部分は、一応置換して別の名前にしています)

********

Hello,

Here's a copy of the chat transcript you requested:

Initial Question: I have already sent a mail about my trouble.
01:53 PM(GMT) Amazon(CSA): Hello.
My name is Amazon. I'm with Kindle Support. I'll be happy to help you!


01:53 PM(GMT) MICHI: How should I do ?
01:55 PM(GMT) MICHI: what information you need to fix this trouble ?
01:55 PM(GMT) Amazon(CSA): Do you have problem with Kindle?
01:56 PM(GMT) MICHI: yes. I am sure you can check may name and the mail I sent before.
Correct, my ID
01:57 PM(GMT) MICHI: I am chatting because some of your member ask me to contact by chat
01:57 PM(GMT) Amazon(CSA): Okay.
May I please put you on hold, while I check your mail?
01:57 PM(GMT) MICHI: yes.
02:00 PM(GMT) MICHI: I want at first whether amazon.com change some rule of kindle recently.
02:01 PM(GMT) MICHI: sorry, I want to know at first whether
02:01 PM(GMT) Amazon(CSA): Thanks for waiting patiently.
02:02 PM(GMT) MICHI: Shall I copy the message I wrote before ?
02:02 PM(GMT) Amazon(CSA): Are you referring to " michi ? iPhone " registered in your account?


02:03 PM(GMT) Amazon(CSA): I have read your mail regarding the trouble you faced with Kindle for iPhone application.
02:03 PM(GMT) MICHI: Original Message
I am using kindle for iphone. until I sent the mail, I could use kindle iphone well.
but, since then, some thing happen. I couldn't start kindle. when I tapped kindle icon, it started but soon returned to iphone home display.
I restart iphone again and again but it didnt fix the problem.
then I remove the kindle for iphone and re-installed.

after that , I can start kindle, but when I aimed to use dictionary, I had another truble again.

I tap a word in the kindle book. usually, by doing so, you can download dictionaries.
but what happened was that the download started and after the message said it has downloaded 99 persents, suddenly return to the the screen to start dowload.
and then, when I re-start download, a messege was shown and it said that "this dictionay can not use in your country" ( in japanese) and I cant install any dictionary.
(I tried not only English to Japanese dictionary but also, E to E (us) E to E (england)
Japanese to Japanese but all dictionaries can not be installed.

then I tried to send messeage to help desk but even though the net is connected, I couldn't send message to help desk ( it is strange! I could download but cant send message. and kindle said the devise was not connected to the net.

that is what happened to my iphone and it is not solved.
please collect as soon as possible.
i am using Iphone 4S and reading english bookes downloaded from Amazon.com.
yes. I am talking about a trouble in iphone 4s
02:05 PM(GMT) MICHI: I had trouble in downloading dictionary, and I cant send message to help desk by the iphone. even though it was connected to the net.
02:06 PM(GMT) Amazon(CSA): I checked and see that you have two Kindle for iPhone applications in your account.
To help you in this case, I will deregister both the Kindle apps from your account.
02:07 PM(GMT) Amazon(CSA): Please close or come out of the Kindle application on your iPhone and let me know.

02:08 PM(GMT) MICHI: I am not using one of iphone 1. please deregistor.
02:09 PM(GMT) MICHI: I am using iphone 2. I am not usign the other.
02:10 PM(GMT) MICHI: do you mean I should remove kindle app from my iphone 4S ?
02:11 PM(GMT) Amazon(CSA): No, just please close and come out of the Kindle application.
02:11 PM(GMT) MICHI: OK. I have come out of the kindle application, now.
02:11 PM(GMT) Amazon(CSA): Thanks.
02:12 PM(GMT) Amazon(CSA): Now tap or relaunch the Kindle application on your iPhone.
You'll be prompted to register, please register the Kindle application back to the same account.


02:13 PM(GMT) MICHI: Yes. I have logged in just now.
can I try to download a dictionary ?
02:14 PM(GMT) Amazon(CSA): Yes, please try to download a dictionary now.
02:14 PM(GMT) MICHI: let me download a book first. then I tap a woad and start downloading a dictionary.
02:15 PM(GMT) Amazon(CSA): Okay, I will wait for you.
02:16 PM(GMT) MICHI: Now I tapped a word, and downloading a dictionary.
02:16 PM(GMT) Amazon(CSA): Please let me know, once it is fully downloaded.
02:17 PM(GMT) MICHI: I will.
02:17 PM(GMT) Amazon(CSA): Okay.
02:21 PM(GMT) MICHI: I can download.
02:21 PM(GMT) Amazon(CSA): Great! Sounds good!
02:22 PM(GMT) MICHI: why do you think I couldnt before.
?
02:23 PM(GMT) Amazon(CSA): Due to some technical problems it may happen, sorry I am unable to confirm the exact reason.
02:24 PM(GMT) MICHI: really, then, if this happen again, I should log out shouldn't I ?
02:25 PM(GMT) Amazon(CSA): Yes, this may resolves some issues.
02:25 PM(GMT) MICHI: but I think I have already remove app and re-logged in.
02:26 PM(GMT) MICHI: any way, thank you. now I can use dictionary.
02:26 PM(GMT) Amazon(CSA): You're most welcome! Is there anything else I can do for you today?


Thank you.
Amazon.com

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

**********

ということで、結論ですが、アマゾンのカスタマサービスなかなかよい、ということと、チャットが、良い訓練になるってことです。チャットいいですね。あとから見直せるし、タイピング速度が十分早ければ、ほぼ話すスピードで打てて、かつ記録に残ります。スペルも確認できて、相手の文章もきちんと読めるので、これすごくイイなあ、と思いました。

なので、ちょっとオンライン英会話でも、チャットで会話してみようかな、と思い始めました。
ちなみに、チャットやってくれるサービスもあるんですよね。でも、意外に高いので、レアジョブのスカイプでチャットしてもらえばいいかなと思います。



関連記事

テーマ: 英語

ジャンル: 学校・教育

[edit]

この記事に対するコメント

コメントの投稿















管理者にだけ表示を許可する

トラックバック

トラックバックURL
→http://june192010.blog134.fc2.com/tb.php/738-9ab66e8d
この記事にトラックバックする(FC2ブログユーザー)
SEO対策:TOEICSEO対策:中国語SEO対策:英語SEO対策:英会話SEO対策:TOEFL